Return Policy
At Gigiwabi, we work hard every day to provide all our customers with a satisfying shopping experience.
For this reason, we have a returns and exchanges policy so that we can assist you if there is an error with a shipment or if a product is defective.
Below, we explain our returns and exchange policy and conditions:
Customers have 14 calendar days from the date they receive the product to request an exchange or refund.
For health and hygiene protection reasons, used and opened products cannot be exchanged or returned.
Products must be returned in the same condition in which they were received, in their original packaging and with their original labels. Otherwise, the value of the product may be reduced.
Shipping costs arising from exchanges or returns are borne by the customer, except in the case of defective items. In this case, the store will cover the costs.
At Gigiwabi, we strive every day to provide better customer service and work with care and dedication to ensure that our products reach our customers in perfect condition.
Our experience speaks for itself. We have always provided a logical and appropriate solution to the returns requested by our customers.
Our guiding principle is that the customer should always be satisfied, and this is at the heart of everything we do.
We hope you never have to return a product because it is defective. However, should this happen, we will respond efficiently to resolve the issue.
If you have any questions about our returns policy, you can contact us without obligation through the website contact form, by email, or by calling our customer service team on 93 280 70 53.
WITHDRAWAL FORM
SEND TO:
GIGIWABI
Calle Velázquez 15, 1º
28001 Madrid (Madrid)
Customer:
NIF:
Address:
Order date:
Delivery note no.:
Quantity:
Product reference no.:
Customer’s bank account number:
The undersigned, in their capacity as a Customer of GIGIWABI, in accordance with applicable legislation and by means of this document, hereby exercises the right of withdrawal in relation to the product(s) referred to above.
Accordingly, the Customer shall return the product(s), at their own expense, to the GIGIWABI address indicated above and accepts that the amount previously paid, without interest, will be refunded to the bank account indicated above within a maximum period of 14 calendar days from receipt of this document.
__________________
Customer’s signature
Date:
For this reason, we have a returns and exchanges policy so that we can assist you if there is an error with a shipment or if a product is defective.
Below, we explain our returns and exchange policy and conditions:
Customers have 14 calendar days from the date they receive the product to request an exchange or refund.
For health and hygiene protection reasons, used and opened products cannot be exchanged or returned.
Products must be returned in the same condition in which they were received, in their original packaging and with their original labels. Otherwise, the value of the product may be reduced.
Shipping costs arising from exchanges or returns are borne by the customer, except in the case of defective items. In this case, the store will cover the costs.
At Gigiwabi, we strive every day to provide better customer service and work with care and dedication to ensure that our products reach our customers in perfect condition.
Our experience speaks for itself. We have always provided a logical and appropriate solution to the returns requested by our customers.
Our guiding principle is that the customer should always be satisfied, and this is at the heart of everything we do.
We hope you never have to return a product because it is defective. However, should this happen, we will respond efficiently to resolve the issue.
If you have any questions about our returns policy, you can contact us without obligation through the website contact form, by email, or by calling our customer service team on 93 280 70 53.
WITHDRAWAL FORM
SEND TO:
GIGIWABI
Calle Velázquez 15, 1º
28001 Madrid (Madrid)
Customer:
NIF:
Address:
Order date:
Delivery note no.:
Quantity:
Product reference no.:
Customer’s bank account number:
The undersigned, in their capacity as a Customer of GIGIWABI, in accordance with applicable legislation and by means of this document, hereby exercises the right of withdrawal in relation to the product(s) referred to above.
Accordingly, the Customer shall return the product(s), at their own expense, to the GIGIWABI address indicated above and accepts that the amount previously paid, without interest, will be refunded to the bank account indicated above within a maximum period of 14 calendar days from receipt of this document.
__________________
Customer’s signature
Date: